Privacy Policy

Registration on or use of this site constitutes acceptance of our User Agreement and Privacy Policy. Like you, we hate spam, and we generally look down upon spam and their enabling counterparts. This is to say: we will never share, rent, or sell your name or email address. That's pretty simple and we'd like to leave it at that but we have to explain some of the info that's collected and mention that there are rare instances in which sharing your info would be required, like by law or to protect our company.

Privacy Policy

It is our policy not to sell or market our customers' non-public personal information to third parties without your consent. Such information is used solely in the conduct of our business and to provide high-quality services to our customers. We will share your nonpublic personal information with third parties only to the extent we believe it is reasonably necessary to provide our services. In addition, in connection with providing services to you, we may also share your nonpublic personal and personally identifiable information with our affiliates.

Aggregate, Non-personal Information

To manage goodhostshop.com, protect the security of our users and the Web site, and improve service and features, we may collect aggregate and non-personal information about our users’ activities on goodhostshop.com. We and/or our service providers, such as analytics companies, will automatically collect navigational and/or other device-specific information like IP address, browser type, hardware model, and Unique Device Identifier when you use goodhostshop.com. Other parties may also collect personal information about your online activities over time and across different websites when you use goodhostshop.com. Although we may analyze and aggregate your nonpublic personal information internally for the purposes of compiling statistics, evaluating trends in the marketplace, and evaluating the overall effectiveness of our services, no nonpublic personal information will be shared with third parties, except as provided herein, or used in any promotional materials.

Information Sharing and Disclosure

The rare instances when disclosing users' personal information could occur include: when it is required by law; when disclosure is needed to operate the site or certain services; in order to protect the safety of our users, employees or property; and/or when disclosure is consistent with Good Host Shop practices for services that are similarly provided offline. We may share personal information with our parents, partners, affiliates, or other entities for other purposes. We may share your personal information with our operational providers or those persons, companies or agents who provide support for the internal operations of the Web site, such as maintenance and technical services, in order to address any issues with which you may need assistance. In the event that we use any non-affiliated, third-party service provider to assist us in providing services to you and those services require us to disclose any of your nonpublic personal information, we will require the third-party service provider to execute an agreement to protect the confidentiality of the information. During the customer ordering process, certain information is collected, including such items as: Personal Information (Full Name, Address, Phone, E-Mail Address, Age, Birth Date, Gender) We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.

Policy Changes

We reserve the right to amend this policy in its sole and absolute discretion. Sometimes this is needed as we add new services, products or features. We will post these changes in this policy. Changes may incur without notice, however, if it is something drastic, users will be notified and have the opportunity to quickly and easily opt-out of the list. Any changes to this policy will apply only to that nonpublic personal information collected from you after the date of implementation.

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UPDATED - Privacy Policy (GDPR Compliant)

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from goodhostshop.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionallywhen you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.