Mattress Warranty Information

Good Host Shop takes great pride in offering our customers the absolute best customer service in the industry. At times, even the highest quality products may fail and show early signs of wear or a manufacturer defect. Good Host Shop mattresses come with a full non-prorated warranty. Warranty begins the date you purchase the mattress and cannot be transferred. If a defect occurs during the warranty period, Good Host Shop will repair or replace the defective product and in a reasonable amount of time.



Memory foam mattress 10-year limited warranty:

Gel mattress 10-year limited warranty:

Latex mattress:




Good Host Shop mattresses have been designed to be used on a foundation with solid support that has with little or no give. This may include wood or metal foundations, box foundations, metal grid frames, or platforms. Substitution or use of improper foundations such as box springs or on their bases upon which the mattress is placed is not acceptable and will void your mattress warranty and all other warranties expressed or implied. In the event of a warranty claim, you may be required to provide proof of the quality and suitability of the mattress foundation being provided to your mattress. If you have more questions on what type of foundation is acceptable, get in touch with us, we’re happy to help. All warranties contained herein shall not apply if the product has been physically stained, abused, damaged, burned, moisture saturated, cut or torn. Good Host Shop reserves the right to refuse repair or replacement of any product deemed to be in an unsanitary condition. This warranty is valid only to the original purchaser of the product. If the original purchaser sells the product, the subsequent purchaser takes the product “as is” and “with all faults.” Proof of Purchase is required for all warranty claims.